Outage in Sigma Computing
Export Failures Incident
Resolved MajorIncident Report
Summary AI Generated
On September 26, 2026, Sigma Computing experienced a 48-minute incident beginning at 11:24 AM UTC in which users with password-based authentication were unable to log in and scheduled report exports failed. The disruption affected Sigma environments across GCP (US), Azure (US), AWS (US), and AWS (Canada), and was caused by an email service outage. A fix was identified and applied, fully restoring login functionality and scheduled export delivery by approximately 12:11 PM UTC.
We are currently looking into reports that users with password authentication are unable to log in to Sigma, along with failures in scheduled report delivery.
Both issues appear to stem from a disruption in the email service. We are actively investigating and will share an update as soon as more information is available.
Our preliminary investigations indicate the following:
Impacted Cloud Regions & Services: Azure, AWS, GCP
Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC
We will provide updates on this page when we have pertinent status updates.
Components affected
Sigma Computing Sigma - GCP (US) Sigma Computing Sigma - Azure (US) Sigma Computing Sigma - AWS (US) Sigma Computing Sigma - AWS (Canada)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 09/26/2026 04:11PM
We've identified the root cause and applied a fix, and we're now monitoring the resolution.
Scheduled exports should resume as expected, and users on orgs with password authentication should now be able to sign in.
Our preliminary investigations indicate the following:
Impacted Cloud Regions: Azure, AWS, GCP
Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC
INVESTIGATING
11 days ago - at 09/26/2026 04:08PM
We've identified the root cause and applied a fix, and we're now monitoring the resolution.
Scheduled exports should resume as expected, and users on orgs with password authentication should now be able to sign in.
Our preliminary investigations indicate the following:
Impacted Cloud Regions: Azure, AWS, GCP
Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC
INVESTIGATING
11 days ago - at 09/26/2026 03:25PM
We are currently looking into reports that users with password authentication are unable to log in to Sigma, along with failures in scheduled report delivery.
Both issues appear to stem from a disruption in the email service. We are actively investigating and will share an update as soon as more information is available.
Our preliminary investigations indicate the following:
Impacted Cloud Regions & Services: Azure, AWS, GCP
Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC
We will provide updates on this page when we have pertinent status updates.
Latest Sigma Computing outages
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