Outage in Signhost
Verification method itsme Qualified Electronic Signature not working
Resolved Major
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Outage Details
Components affected
Signhost itsme sign (qualified signature)Latest Updates ( sorted recent to last )
This incident has been resolved.
Itsme sign and identify went under maintenance. During this maintenance connection to itsme was cut and not automatically restored. We manually rebooted the itsme service, this solved the connection issues. We are monitoring the situation.
We are experiencing an issue with the verification method itsme Qualified Electronic Signature. Signers are unable to sign using this method, an attempt will result in an error message.
When itsme is used via the CSC Qualified verification method, signers are not affected.
We are investigating the issue.
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