Issues with signing transactions and downloading documents.

This incident has been resolved.

We are currently not seeing any errors and will continue to monitor the situation.

We are still investigating the issue and have not yet identified a root cause. Downloading documents may fail initially but generally succeeds after several retries.

At this time, approximately 3–5% of transactions are impacted.

For signing transaction, we are observing an increase in queue length. These queued transactions will be retried once the issue is fully resolved.

This incident remains our highest priority, and we continue to work on identifying and resolving the underlying cause.

Unfortunately, we have not yet been able to identify the exact cause of the issue. We are continuing our investigation in collaboration with our hosting provider.

We have identified a possible cause and are in contact with our provider. We are continuing to investigate the issue with the highest priority.

Unfortunately, we have not yet been able to identify the problem. We are continuing to investigate this issue.

We are currently investigating this issue.