Outage in Simbase
[External] - Data service degradation
Resolved MinorIncident Report
Devices may experience difficulties establishing new data sessions on Green SIM profile. Existing sessions remain unaffected.
Affected countries: XX
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 05/14/2026 09:21PM
[2026-05-14 21:07:34] - Incident status was updated.
Summary: Services have been recovered and data services are operating normally. The situation continues to be monitored to ensure service stability.
IDENTIFIED
8 days ago - at 05/14/2026 07:00PM
[2026-05-14 19:00:42] - Incident status was updated.
Summary: Data service performance degradation identified affecting new data session establishment. Existing sessions remain unaffected. Issue has been confirmed and resolution is in progress with active monitoring ongoing.
IDENTIFIED
8 days ago - at 05/14/2026 05:01PM
[2026-05-14 16:58:21] - Incident status was updated.
Summary: Data service performance degradation identified for specific devices. New data sessions may experience difficulties while existing sessions remain unaffected. Investigation ongoing to identify root cause and implement resolution.
INVESTIGATING
8 days ago - at 05/14/2026 05:01PM
[2026-05-14 16:45:40] - Incident status was updated.
Summary: Investigating degradation in data service performance. Devices may experience difficulties establishing new data sessions, while existing sessions remain unaffected. Working to identify the cause and resolve the issue.
IDENTIFIED
8 days ago - at 05/14/2026 05:01PM
Devices may experience difficulties establishing new data sessions on Green SIM profile. Existing sessions remain unaffected.
Affected countries: XX
Latest Simbase outages
[External] - Data service degradation - 4 days ago
[External] - Data session establishment issues - 6 days ago
[External] - Data service degradation - 6 days ago
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