Outage in Simbase
[External] - Data service degradation
Resolved MajorIncident Report
Our systems have identified a potential issue affecting Blue and Yellow Profile SIMs. Customers may experience difficulty establishing new data sessions. Existing data sessions are not affected at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/19/2026 02:56PM
This incident has been resolved.
MONITORING
4 days ago - at 05/19/2026 01:51PM
Our partners and we have implemented mitigations, and the service should now be recovering. We’ll continue to monitor the situation closely.
INVESTIGATING
4 days ago - at 05/19/2026 01:03PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 05/19/2026 12:44PM
Our systems have identified a potential issue affecting Blue and Yellow Profile SIMs. Customers may experience difficulty establishing new data sessions. Existing data sessions are not affected at this time.
Latest Simbase outages
[External] - Data session establishment issues - 6 days ago
[External] - Data service degradation - 6 days ago
[External] - Data service degradation - 8 days ago
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