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Outage in Simbase

Potential Provisioning Issues Affecting Blue and Yellow Profile SIMs

Resolved Major
October 14, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating a potential provisioning issue affecting Blue and Yellow Profile SIMs. As a result, enabling or disabling SIMs may fail intermittently. We’ll keep you informed and share further updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/14/2026 12:22PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/14/2026 11:14AM

Our systems indicate that normal operations have resumed. We continue to monitor the situation and remain in close contact with our provisioning partner.

INVESTIGATING about 1 month ago - at 10/14/2026 09:28AM

We are currently investigating a potential provisioning issue affecting Blue and Yellow Profile SIMs. As a result, enabling or disabling SIMs may fail intermittently.

We’ll keep you informed and share further updates as soon as more information becomes available.

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