Outage in Simon Data

AWS Outage

Resolved Major
June 13, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Our upstream provider, Amazon Web Services (AWS), is currently experiencing an issue which is affecting our services. We are currently looking into this issue in partnership with AWS and will provide updates.
Components affected
Simon Data Simon Event Trigger Flows Simon Data Pipes Simon Data Syncs Simon Data Simon Web App
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/14/2023 01:35AM

This incident has been resolved.

MONITORING almost 2 years ago - at 06/14/2023 01:02AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 06/13/2023 09:55PM

The AWS outage has been resolved and Simon recovery is on it's way. We are continuing to monitor our systems as components become operational. We will provide more updates as we make progress on recovery efforts.

IDENTIFIED almost 2 years ago - at 06/13/2023 09:51PM

The AWS outage has been resolved and Simon recovery is on it's way. We are continuing to monitor our systems as components become operational. We will provide more updates as we make progress on recovery efforts.

IDENTIFIED almost 2 years ago - at 06/13/2023 09:25PM

The AWS outage has been resolved and Simon recovery is on it's way. We are continuing to monitor our systems as components become operational. We will provide more updates as we make progress on recovery efforts.

IDENTIFIED almost 2 years ago - at 06/13/2023 08:56PM

AWS has started to see signs of recovery which has positively affected Simon components affected. We are continuing to work on this issue in partnership with AWS support.

IDENTIFIED almost 2 years ago - at 06/13/2023 08:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 06/13/2023 08:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 06/13/2023 07:37PM

Our upstream provider, Amazon Web Services (AWS), is currently experiencing an issue which is affecting our services.

We are currently looking into this issue in partnership with AWS and will provide updates.

Latest Simon Data outages

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Simon Web App Service Disruption - about 2 months ago
Simon Documents Page Not Accessible - 2 months ago

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