Outage in SimpleNexus
Web Login Page - Errors accessing login URL
Resolved MinorIncident Report
Status: Investigating
We are investigating reports of errors received when accessing the web sign in URL. While this is being investigated, customers should reference and utilize mobile apps or their Customized Base URL.
Service Impact:
Error is received when initially accessing the log in URL via the web portal. Users may use the mobile application or log in using Customized Base URLs.
We will provide updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/08/2025 01:39PM
Status: Resolved
The issue prompting users with an error at the web log in URL has been resolved.
IDENTIFIED
6 months ago - at 10/07/2025 09:51PM
Status: Identified
We have identified the issue prompting errors on the web log in URL page. We are working with internal and external resources to resolve.
Service Impact:
Error is received when initially accessing the log in URL via the web portal. Users may use the mobile application or log in using Customized Base URLs.
We will provide updates as soon as more information becomes available.
INVESTIGATING
6 months ago - at 10/07/2025 03:57PM
Status: Investigating
We are investigating reports of errors received when accessing the web sign in URL. While this is being investigated, customers should reference and utilize mobile apps or their Customized Base URL.
Service Impact:
Error is received when initially accessing the log in URL via the web portal. Users may use the mobile application or log in using Customized Base URLs.
We will provide updates as soon as more information becomes available.
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