Outage in SimpleTexting

Message Delivery Issue - Outgoing Messages from 10DLC to Canadian Recipients

Resolved Major
April 19, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Some of our users are experiencing delivery issues when sending to recipients in Canada from 10DLC numbers. We are investigating this issue and will post updates as we work to get this resolved. We apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/20/2023 01:04AM

This incident has been resolved and we can confirm messages are delivering as expected. No messages should have been lost during this time.

MONITORING about 2 years ago - at 04/19/2023 10:37PM

A fix had been implemented and we’re monitoring the results. Canadian subscribers have reported receiving messages. Thanks for your patience as we work to confirm this is resolved.

INVESTIGATING about 2 years ago - at 04/19/2023 09:43PM

Some of our users are experiencing delivery issues when sending to recipients in Canada from 10DLC numbers.

We are investigating this issue and will post updates as we work to get this resolved. We apologize for any inconvenience.

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