Outage in SimpleTexting
Message Delivery Issue - Outgoing Messages from 10DLC to Canadian Recipients
Resolved MajorIncident Report
Some of our users are experiencing delivery issues when sending to recipients in Canada from 10DLC numbers.
We are investigating this issue and will post updates as we work to get this resolved. We apologize for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 04/20/2023 01:04AM
This incident has been resolved and we can confirm messages are delivering as expected. No messages should have been lost during this time.
MONITORING
about 3 years ago - at 04/19/2023 10:37PM
A fix had been implemented and we’re monitoring the results. Canadian subscribers have reported receiving messages. Thanks for your patience as we work to confirm this is resolved.
INVESTIGATING
about 3 years ago - at 04/19/2023 09:43PM
Some of our users are experiencing delivery issues when sending to recipients in Canada from 10DLC numbers.
We are investigating this issue and will post updates as we work to get this resolved. We apologize for any inconvenience.
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