Outage in SimpleTexting

Account Verification - SMS

Resolved Minor
February 04, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of customers not receiving text messages as part of Two-Factor Authentication when attempting to log into SimpleTexting. At this time, verification via email is working as expected. We will provide updates as soon as more information is available. We thank you for your patience during this time.
Components affected
SimpleTexting Login

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/04/2025 10:01PM

We are happy to report that this issue has been fully resolved.

MONITORING 9 months ago - at 02/04/2025 09:08PM

A fix has been implemented and SMS messages containing verification codes for Two-Factor Authentication are now sending as expected. We will continue to update as we monitor the results of this fix.

INVESTIGATING 9 months ago - at 02/04/2025 08:44PM

We are currently investigating reports of customers not receiving text messages as part of Two-Factor Authentication when attempting to log into SimpleTexting.

At this time, verification via email is working as expected.

We will provide updates as soon as more information is available. We thank you for your patience during this time.

Latest SimpleTexting outages

Delivery Issues - 10DLC Numbers & Receiving Two-Factor Authentication Codes - 28 days ago
Login Errors - 6 months ago
Login Errors - 9 months ago
Live Chat - Unable to Initiate a Chat and Slowness - over 1 year ago
Delivery Issues - AT&T - over 1 year ago

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