Outage in Simpplr

Simpplr Outage

Resolved Major

February 20, 2026 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Hello, We are currently investigating an issue where the Intranet is not loading for some users. Our team is actively working to identify the root cause. Thanks, Simpplr Support Team

Components affected

Simpplr Sisense (reporting) Simpplr Search Simpplr System Simpplr Employee Newsletter Simpplr Video Simpplr Legacy Newsletter Simpplr Service Now Simpplr Login Page Simpplr Content Simpplr My Teams Simpplr Analytics

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/20/2026 03:12PM

Hi again,
Thanks for your patience while we worked through this.

The issue has now been resolved. It was due to a configuration inconsistency within our content management service, which temporarily affected how content was processed and displayed. The misconfiguration has been corrected, and services are functioning as expected.

Please feel free to reach out to support if you continue to experience any issues.

Thank you for your partnership,
Simpplr Technical Support

MONITORING 2 months ago - at 02/20/2026 02:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/20/2026 01:40PM

Hello,

We are currently investigating an issue where the Intranet is not loading for some users. Our team is actively working to identify the root cause.

Thanks,
Simpplr Support Team

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