Outage in Simpplr

Upcoming Analytics Maintainance

Resolved Minor

March 10, 2026 - Started 20 days ago - Lasted about 2 hours
Official incident page

Incident Report

Hi there, Just a quick heads up that in an effort to resolve ongoing analytics stability, we have initiated critical maintenance on our analytics platform, where we expect downtime for approximately one hour. This maintenance has begun as of 12:15 PM EST This maintenance will resolve ongoing slowness with analytics. The system functionality listed below will be unavailable for the duration. We will provide an update as soon as the maintenance is complete. Page Analytics App Analytics Site Analytics Content recommendation Newsletter Analytics Recognition Analytics Personalized Carousel Thanks for your continued patience, Simpplr Technical Support

Components affected

Simpplr Analytics

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 03/10/2026 06:20PM

Hi again,
The maintenance has been completed, and we are now stabilizing. The system may take some time to get back to normal but please feel free to reach out to support if you continue to experience load time issues.

Thank you,
Simpplr Technical Support

MONITORING 20 days ago - at 03/10/2026 04:16PM

Hi there,
Just a quick heads up that in an effort to resolve ongoing analytics stability, we have initiated critical maintenance on our analytics platform, where we expect downtime for approximately one hour. This maintenance has begun as of 12:15 PM EST

This maintenance will resolve ongoing slowness with analytics. The system functionality listed below will be unavailable for the duration. We will provide an update as soon as the maintenance is complete.

Page Analytics
App Analytics
Site Analytics
Content recommendation
Newsletter Analytics
Recognition Analytics
Personalized Carousel

Thanks for your continued patience,
Simpplr Technical Support

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