Outage in Sinch
Provisioning API & Whatsapp template management - Degraded performance
Resolved Minor
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Outage Details
Components affected
Sinch WhatsAppLatest Updates ( sorted recent to last )
This incident has been resolved
Incident Start Time: 2024-02-13 12:21 UTC
Incident End Time: 2024-02-13 12:59 UTC
A fix has been implemented and we are monitoring the results.
Restoration time 12:59 UTC
We are currently experiencing issues with the Provisioning API.
Impact: Customers may have issues to make POST or GET to the Provisioning API, and being unable to load Whatsapp templates in the customer dashboard.
Incident Start Time: 2024-02-13 12:21 UTC
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