Outage in Sinch

EU Sites - Degradation

Resolved Minor
July 17, 2024 - Started 5 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Client, We are currently experiencing a performance degradation on our EU sites. Customers may experience connection issues towards EU1 and EU3. Incident Start Time: 2024-07-17 14:54 UTC We appreciate your patience and apologize for any inconvenience while we work to resolve the issue. We will keep you updated with the latest developments. Please contact support@sinch.com should you require further information or assistance.
Components affected
Sinch HTTP Sinch HTTP EU Sinch ENUM EU Sinch SMPP
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/17/2024 07:31PM

This incident is now resolved.

Incident Start Time: 2024-07-17 14:54 UTC
Incident end time: 2024-07-17 19:00 UTC

If you have any questions, please contact us at support@sinch.com

INVESTIGATING 5 months ago - at 07/17/2024 05:25PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/17/2024 03:18PM

Dear Client,

We are currently experiencing a performance degradation on our EU sites.
Customers may experience connection issues towards EU1 and EU3.

Incident Start Time: 2024-07-17 14:54 UTC

We appreciate your patience and apologize for any inconvenience while we work to resolve the issue. We will keep you updated with the latest developments.

Please contact support@sinch.com should you require further information or assistance.

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