Outage in Sinch

Flashcall Degradation - Iran

Resolved Minor
July 22, 2024 - Started 5 months ago - Lasted 16 days
Official incident page

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Outage Details

Dear Client, We are writing to inform you that we are currently observing performance degradation affecting our Flashcall Service towards Iran. Incident Start Time: 2024-07-22 16:15 UTC We appreciate your patience and apologize for any inconvenience experienced while this is being worked on. Please, contact support@sinch.com should you require further information or assistance.
Components affected
Sinch Flash Call Verification
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/07/2024 09:02AM

Due to the political situation in Iran and the sanctions that apply there, there is significant disruption to the voice ecosystem and we are unable to offer Flash Call services at present.

INVESTIGATING 5 months ago - at 08/06/2024 05:09AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 08/05/2024 03:07AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 08/04/2024 02:00AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 08/03/2024 01:05AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 08/02/2024 12:03AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/31/2024 11:08PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/30/2024 10:01PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/29/2024 09:04PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/28/2024 08:02PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/27/2024 05:04PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/26/2024 04:07PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/25/2024 03:49PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/24/2024 03:19PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/23/2024 02:16PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/23/2024 05:09AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/23/2024 12:07AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/22/2024 09:07PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/22/2024 07:35PM

Dear Client,

We are writing to inform you that we are currently observing performance degradation affecting our Flashcall Service towards Iran.

Incident Start Time: 2024-07-22 16:15 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please, contact support@sinch.com should you require further information or assistance.

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