Outage in Sinch

EU Sites - Degradation

Resolved Minor
July 24, 2024 - Started 5 months ago - Lasted 43 minutes
Official incident page

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Outage Details

Dear Client, We are currently experiencing a performance degradation on our EU sites. Customers may experience connection issues towards EU1 and EU3. Incident Start Time: 2024-07-24 22:15 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We appreciate your patience and apologize for any inconvenience while we work to resolve the issue. We will keep you updated with the latest developments. Please contact support@sinch.com should you require further information or assistance.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/24/2024 11:20PM

This incident is now resolved.

Incident Start Time: 2024-07-24 22:15 UTC
Incident end time: 2024-07-24 23:17 UTC

If you have any questions, please contact us at support@sinch.com

INVESTIGATING 5 months ago - at 07/24/2024 11:20PM

This incident is now resolved.

Incident Start Time: 2024-07-24 22:15 UTC
Incident end time: 2024-07-24 23:17 UTC

If you have any questions, please contact us at support@sinch.com

INVESTIGATING 5 months ago - at 07/24/2024 10:41PM

Dear Client,

We are currently experiencing a performance degradation on our EU sites.
Customers may experience connection issues towards EU1 and EU3.

Incident Start Time: 2024-07-24 22:15 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We appreciate your patience and apologize for any inconvenience while we work to resolve the issue. We will keep you updated with the latest developments.

Please contact support@sinch.com should you require further information or assistance.

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