Outage in Sinch

Service Degradation - Customer Dashboard

Resolved Major
August 22, 2024 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are writing to inform you that we are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com. Impact: Customers may not be able to login to their accounts, or be disconnected while browsing dashboard.sinch.com Our engineers are working to restore service as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/23/2024 12:21AM

This incident has been resolved.

Incident Start Time: 2024-08-22 17:08 UTC
Incident End Time: 2024-08-22 18:58 UTC

MONITORING 4 months ago - at 08/22/2024 07:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 08/22/2024 06:06PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 08/22/2024 05:25PM

We are writing to inform you that we are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com.

Impact: Customers may not be able to login to their accounts, or be disconnected while browsing dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

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