Outage in Sinch

Customer Support - Ticketing System

Resolved Minor
November 25, 2024 - Started 27 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently experiencing an issue related to emails to and from support@sinch.com. Tickets will not be lost during this incident, but you may receive delayed responses. Our engineers are working on resolving the issue. As an alternative in the meantime, please raise all tickets via our ticketing portal at tickets.sinch.com where you also can view updates on tickets submitted to support@sinch.com
Components affected
Sinch Customer Support
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/25/2024 07:07PM

This incident has been resolved.

Incident Start Time: 2024-11-25 10:01

Incident End Time: 2024-11-25 18:40

INVESTIGATING 27 days ago - at 11/25/2024 04:06PM

We are continuing to investigate this issue.

INVESTIGATING 27 days ago - at 11/25/2024 01:02PM

We are continuing to investigate this issue.

INVESTIGATING 27 days ago - at 11/25/2024 10:17AM

We are currently experiencing an issue related to emails to and from support@sinch.com.

Tickets will not be lost during this incident, but you may receive delayed responses.
Our engineers are working on resolving the issue.

As an alternative in the meantime, please raise all tickets via our ticketing portal at tickets.sinch.com where you also can view updates on tickets submitted to support@sinch.com

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