Outage in Sinch

Service Degradation - Verification SMS, Flashcall & In-app calling - EU1

Resolved Minor
November 25, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently observing issues with our Verification SMS, In-app calling and flashcall services. Incident Start Time: 2024-11-25 09:36 UTC Impact: Customers may experience a degradation when using the above mentioned services. We are working on resolving this issue and will provide further updates.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/25/2024 01:05PM

This incident has been resolved.

Incident Start Time: 2024-11-25 09:36 UTC
Incident End Time: 2024-11-25 10:18 UTC

MONITORING 2 months ago - at 11/25/2024 10:45AM

A fix has been implemented and we are monitoring the results.
Service restoration time: 2024-11-25 10:18 UTC

INVESTIGATING 2 months ago - at 11/25/2024 10:16AM

We are currently observing issues with our Verification SMS, In-app calling and flashcall services.

Incident Start Time: 2024-11-25 09:36 UTC

Impact: Customers may experience a degradation when using the above mentioned services.

We are working on resolving this issue and will provide further updates.

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