DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-64082

Ticket Number :: MNOC-64082 Services:: DI SMS 365 (iSMS) Description :: Our internal monitoring has alerted to an incident. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made. Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted Incident Start Date & Time (GMT) : May 06 09:20:47 UTC 2026 If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.