Outage in Sinch
Delivery Issue Brazil - Algar Telecom
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues in Brazil affecting the Algar Telecom network from 04:00 to 10:42 UTC on May 31, 2026. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts for SMS services in the LATAM region. The service was restored after 6.6 hours of disruption.
We are currently observing delivery issues in Brazil - Algar Telecom
Incident Start Time: 2026-05-31 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/31/2026 11:53AM
This incident has been resolved.
Incident Start Time: 2026-05-31 04:00 UTC
Incident End Time: 2026-05-31 10:42 UTC
INVESTIGATING
1 day ago - at 05/31/2026 09:10AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 05/31/2026 05:18AM
We are currently observing delivery issues in Brazil - Algar Telecom
Incident Start Time: 2026-05-31 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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