Sinch experienced delivery issues with Claro network in Colombia from June 1, 2026 13:21 UTC to 16:41 UTC, lasting approximately 1.8 hours. The incident affected SMS services in the LATAM region, causing delayed mobile-terminated and mobile-originated messages, along with missing or late delivery receipts. The issue was resolved on June 1, 2026 at 16:59 UTC.
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This incident has been resolved.
Incident Start Time: 2026-06-01 13:21 UTC
Incident End Time: 2026-06-01 16:41 UTC
We are currently observing delivery issues in Claro - Colombia
Incident Start Time: 2026-06-01 13:21 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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