Outage in Sinch
Delivery Issue Italy - Plintron
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues in Italy through the Plintron network, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident affected SMS services in the EMEA region for approximately 3 hours from 08:43 to 11:50 UTC on June 10, 2026. The issue was resolved after investigation and monitoring.
We are currently observing delivery issues in Italy - Plintron
Incident Start Time: 2026-06-10 08:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/10/2026 02:12PM
This incident has been resolved.
Incident Start Time: 2026-06-10 08:43 UTC
Incident End Time: 2026-06-10 11:50 UTC
INVESTIGATING
2 days ago - at 06/10/2026 11:36AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 06/10/2026 09:49AM
We are currently observing delivery issues in Italy - Plintron
Incident Start Time: 2026-06-10 08:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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