Sinch experienced SMS delivery issues on the Nicaragua Tigo network lasting approximately 6.5 hours, from October 23 at 15:36 UTC to 22:27 UTC. The incident affected the LATAM SMS component, causing delayed mobile-terminated and mobile-originated messages, as well as missing and late delivery receipts. The issue was resolved by October 24 at 00:23 UTC.
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This incident has been resolved.
Incident Start Time: 2026-10-23 15:36 UTC
Incident End Time: 2026-10-23 22:27 UTC
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently observing delivery issues in Nicaragua - Tigo
Incident Start Time: 2026-10-23 15:36 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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