Outage in Sisense for Cloud Data Teams

Minor DNS outage causing connection issues for sites with dedicated Warehouses

Resolved Minor
November 05, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

The platform has experienced a minor DNS issue that our engineering team has already addressed. Unfortunately, the DNS caching timeframe could potentially delay the fix for some clients for approximately 24 hours or less. The issue could affect the clients with sites running a dedicated Warehouse infrastructure. In case you have experienced any such issues please contact us at supportdt@sisense.com or start a live chat.
Components affected
Sisense for Cloud Data Teams

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/05/2024 07:41PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/05/2024 02:49PM

The platform has experienced a minor DNS issue that our engineering team has already addressed. Unfortunately, the DNS caching timeframe could potentially delay the fix for some clients for approximately 24 hours or less.

The issue could affect the clients with sites running a dedicated Warehouse infrastructure.

In case you have experienced any such issues please contact us at supportdt@sisense.com or start a live chat.

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