Outage in Siteimprove

Accessing Page Reports returns an Internal Server Error

Resolved Minor
March 23, 2022 - Started over 3 years ago - Lasted 6 days
Official incident page

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Outage Details

We’re currently experiencing a service disruption with the Page Reports service. Our Software Development Team is working to identify the root cause and implement a solution. Users may be seeing an Internal Server Error when clicking on a link that takes them to a Page Report. Next update in 30 minutes.
Components affected
Siteimprove Quality Assurance
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/23/2022 02:38PM

Our Software Development Team has identified the issue and a fix has been deployed. We’re monitoring to ensure Page Reports load successfully.

Users should now see Page Reports load successfully upon clicking on a link that takes you to a Page Report.

Next update in 30 minutes.

INVESTIGATING over 3 years ago - at 03/23/2022 02:23PM

We’re currently experiencing a service disruption with the Page Reports service. Our Software Development Team is working to identify the root cause and implement a solution.

Users may be seeing an Internal Server Error when clicking on a link that takes them to a Page Report.

Next update in 30 minutes.

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