Outage in Siteimprove

Crawler - Delays on crawls affecting multiple modules

Resolved Minor
October 31, 2022 - Started about 2 years ago - Lasted 2 days
Official incident page

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Outage Details

Uh oh! We seem to be having a problem with the Crawler service. Our team is making every effort to get things up and running again. You may be experiencing delays in your scheduled crawls. We’ll have an update at the top of the hour. Stay tuned!
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 11/02/2022 05:16PM

Thank you for your continued patience. Our Development Team has implemented a fix for the issue that caused the crawler delays on some sites. The page inventory and corresponding data for the affected modules should now be displaying appropriately. There are some sites that have yet to finish their respective scans but they should be completed soon.

Please reach out to the Support Team (help@siteimprove.com) should you have any questions.

IDENTIFIED about 2 years ago - at 11/02/2022 02:30PM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at 4:30 PM UTC. Stay tuned!

IDENTIFIED about 2 years ago - at 11/02/2022 11:30AM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at 2:30 PM UTC. Stay tuned!

IDENTIFIED about 2 years ago - at 11/02/2022 09:30AM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at 11:30 AM UTC. Stay tuned!

IDENTIFIED about 2 years ago - at 11/02/2022 07:30AM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at 9:30 AM UTC. Stay tuned!

IDENTIFIED about 2 years ago - at 11/01/2022 08:30PM

Thank you for your continued patience. Our Development Team is continuing to work to identify and fix the issue that's affecting the crawl-delays and the resulting impact it's having on multiple modules throughout the platform.

Our next update will be tomorrow, November 2nd, at 8:30 AM CEST / 7:30 AM UTC.

IDENTIFIED about 2 years ago - at 11/01/2022 04:30PM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at 18:30 UTC. Stay tuned!

IDENTIFIED about 2 years ago - at 11/01/2022 02:30PM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at 16:30 UTC. Stay tuned!

IDENTIFIED about 2 years ago - at 11/01/2022 11:31AM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at 2:30 PM UTC. Stay tuned!

IDENTIFIED about 2 years ago - at 11/01/2022 09:00AM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at 11:30 AM UTC. Stay tuned!

IDENTIFIED about 2 years ago - at 11/01/2022 08:13AM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED about 2 years ago - at 11/01/2022 07:30AM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED about 2 years ago - at 10/31/2022 09:56PM

Thank you for your continued patience. Our Development Team is continuing to work to identify and fix the issue that's affecting the crawl-delays and the resulting impact it's having on multiple modules throughout the platform.

Our next update will be tomorrow, November 1st, at 8:30 AM CEST / 7:30 AM UTC.

IDENTIFIED about 2 years ago - at 10/31/2022 07:36PM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

IDENTIFIED about 2 years ago - at 10/31/2022 05:48PM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

IDENTIFIED about 2 years ago - at 10/31/2022 04:24PM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

IDENTIFIED about 2 years ago - at 10/31/2022 03:00PM

We are continuing to work on a fix for this issue.

Thank you for your continued patience.

IDENTIFIED about 2 years ago - at 10/31/2022 02:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 10/31/2022 02:00PM

Thank you for your patience while we work to implement a fix.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED about 2 years ago - at 10/31/2022 01:00PM

Thank you for your patience while we work to implement a fix.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED about 2 years ago - at 10/31/2022 12:00PM

Good news! We’ve found the issue and we’re working on a fix. Thanks for your patience!

We’ll have an update at the top of the hour. Stay tuned!

INVESTIGATING about 2 years ago - at 10/31/2022 11:38AM

Uh oh! We seem to be having a problem with the Crawler service. Our team is making every effort to get things up and running again.

You may be experiencing delays in your scheduled crawls.

We’ll have an update at the top of the hour. Stay tuned!

Latest Siteimprove outages

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