Outage in Siteimprove

Crawler - Delayed crawls

Resolved Minor
May 09, 2023 - Started over 2 years ago - Lasted about 12 hours
Official incident page

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Outage Details

Uh oh! We seem to be having a problem with the Crawler service. You may be experiencing delays in the completion of crawls. The good news is that we’ve found the issue and we’re working on a fix. Thanks for your patience! We’ll have an update at the top of the hour. Stay tuned!
Components affected
Siteimprove Crawler
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/09/2023 07:00PM

The issue affecting the Crawler queue is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand side of the Siteimprove platform.

MONITORING over 2 years ago - at 05/09/2023 06:38PM

Thank you for your patience. The Crawler queue is back at a normal level.

IDENTIFIED over 2 years ago - at 05/09/2023 02:27PM

We are continuing to work through the fix for this issue.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED over 2 years ago - at 05/09/2023 12:59PM

We are continuing to work through the fix for this issue.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED over 2 years ago - at 05/09/2023 11:59AM

We are continuing to work through the fix for this issue.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED over 2 years ago - at 05/09/2023 11:00AM

We are continuing to work through the fix for this issue.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED over 2 years ago - at 05/09/2023 09:59AM

We are continuing to work on a fix for this issue.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED over 2 years ago - at 05/09/2023 09:00AM

We are continuing to work on a fix for this issue.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED over 2 years ago - at 05/09/2023 08:00AM

We are continuing to work on a fix for this issue.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED over 2 years ago - at 05/09/2023 07:21AM

Uh oh! We seem to be having a problem with the Crawler service.

You may be experiencing delays in the completion of crawls.

The good news is that we’ve found the issue and we’re working on a fix. Thanks for your patience!

We’ll have an update at the top of the hour. Stay tuned!

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