Outage in Siteimprove

Analytics Outage

Resolved Major
August 22, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Uh oh! We seem to be having a problem with the Analytics module. Our team is making every effort to get things up and running again. You may be experiencing the Analytics module not loading and data relying on the Analytics module not loading. We’ll have an update at the top of the hour. Stay tuned!
Components affected
Siteimprove Analytics / Usability
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/22/2023 05:24PM

The issue affecting the Analytics module is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.

MONITORING about 2 years ago - at 08/22/2023 05:03PM

Don’t fret! A fix has been implemented and Analytics data is now returning to the module. We should be caught up shortly.

We’ll have an update at the top of the hour. Stay tuned!

INVESTIGATING about 2 years ago - at 08/22/2023 04:13PM

Uh oh! We seem to be having a problem with the Analytics module. Our team is making every effort to get things up and running again.

You may be experiencing the Analytics module not loading and data relying on the Analytics module not loading.

We’ll have an update at the top of the hour. Stay tuned!

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Platform – Outage - 5 months ago
Slight Delays in Crawl Start Times - 6 months ago
Platform - Outage - 6 months ago

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