Outage in Siteimprove

Analytics / Usability -Outage

Resolved Minor
September 01, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Uh oh! We seem to be having a problem with the Analytics / Usability modules. Our team is making every effort to get things up and running again. We’ll have an update at the top of the hour. Stay tuned!
Components affected
Siteimprove Analytics / Usability
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/01/2023 04:04PM

Nice! The issue affecting the Analytics-related modules is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand side of the Siteimprove platform.

MONITORING over 1 year ago - at 09/01/2023 02:39PM

Don’t fret! A fix is on the way and we’re checking in to make sure Analytics data is flowing back into the Analytics / Usability modules again.

You should now see Analytics-related modules responding and populating with data again, as well as an improvement in overall platform performance and responsiveness.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED over 1 year ago - at 09/01/2023 12:54PM

Uh oh! We seem to be having a problem with the Analytics / Usability modules. Our team is making every effort to get things up and running again.

We’ll have an update at the top of the hour. Stay tuned!

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