Outage in Siteimprove

SEO - Degraded Performance

Resolved Minor
February 10, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We seem to be having a problem with the SEO module. Our team is making every effort to get things up and running again. You may be experiencing a general error message and/or a blank screen when navigating to Activity Plans, Keyword Monitoring, Keyword Discovery, etc. We’ll have an update at the top of the hour. Stay tuned!
Components affected
Siteimprove SEO
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/10/2025 05:09PM

The issue affecting the SEO module is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.

MONITORING 3 months ago - at 02/10/2025 04:28PM

A fix is on the way and we’re checking in to make SEO sub-modules are loading successfully now.

We recommend logging out of the platform, clearing your cache, cookies, and browser history, and then logging back in.

We’ll have an update at the top of the hour. Stay tuned!

IDENTIFIED 3 months ago - at 02/10/2025 03:46PM

We’ve found the issue and we’re working on a fix. Thanks for your patience.

Stay tuned for further updates within the next 45 minutes.

INVESTIGATING 3 months ago - at 02/10/2025 03:01PM

We seem to be having a problem with the SEO module. Our team is making every effort to get things up and running again.

You may be experiencing a general error message and/or a blank screen when navigating to Activity Plans, Keyword Monitoring, Keyword Discovery, etc.

We’ll have an update at the top of the hour. Stay tuned!

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