Outage in SiteSpect

Traffic rerouted from NYJ POP

Resolved Minor
April 02, 2024 - Started 9 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Between 15:12 UTC and 15:16 UTC on April 2nd, NYJ POP experienced degraded performance. The issue has been mitigated and we are actively investigating this incident. Site traffic has been automatically routed away to the most optimal POP. Typically site visitor’s browsers react to this change within 1 to 30 seconds. During this time period, end users may have experienced extended page load times. There is no disruption to Control Panel access, and all testing and optimization campaigns remain active. Please expect next update within one hour. Reach out to our SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.
Components affected
SiteSpect NYJ - Secaucus, NJ, United States
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/02/2024 07:47PM

This incident has been resolved.

MONITORING 9 months ago - at 04/02/2024 06:48PM

Starting at 16:37 UTC, traffic has been restored to NYJ POP. We will continue to monitor before closing out this incident.

MONITORING 9 months ago - at 04/02/2024 06:47PM

Between 15:12 UTC and 15:16 UTC on April 2nd, NYJ POP experienced degraded performance. The issue has been mitigated and we are actively investigating this incident.

Site traffic has been automatically routed away to the most optimal POP. Typically site visitor’s browsers react to this change within 1 to 30 seconds. During this time period, end users may have experienced extended page load times.

There is no disruption to Control Panel access, and all testing and optimization campaigns remain active.

Please expect next update within one hour. Reach out to our SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.

Latest SiteSpect outages

SiteSpect Cloud - reduced points of presence availability - 22 days ago
Traffic rerouted from Amsterdam POP - 3 months ago
Traffic rerouted from CHG POP - 11 months ago
Traffic rerouted from NYJ POP - over 1 year ago
Issue with reporting - about 2 years ago

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