Outage in SiteSpect

SiteSpect Cloud Alert - EU POPs Service Degradation

Resolved Major
October 02, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Starting at 14:01 UTC on 10/2/25,two SiteSpect Cloud points of presence in Europe became unavailable. Site traffic has been automatically routed away to the most optimal POP. If your SiteSpect configuration is set to restrict traffic only to European POPs, your site has been automatically bypassed. We are actively investigating and remediating this incident. You should expect an update within one hour. Please contact SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.
Components affected
SiteSpect LON I - London, United Kingdom SiteSpect LON II - London, United Kingdom

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/02/2025 04:38PM

This incident has been resolved.

MONITORING 2 months ago - at 10/02/2025 03:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 10/02/2025 02:31PM

We have identified the issue and working to remediate. You should expect the next update within one hour.

INVESTIGATING 2 months ago - at 10/02/2025 02:29PM

Starting at 14:01 UTC on 10/2/25,two SiteSpect Cloud points of presence in Europe became unavailable. Site traffic has been automatically routed away to the most optimal POP. If your SiteSpect configuration is set to restrict traffic only to European POPs, your site has been automatically bypassed.

We are actively investigating and remediating this incident. You should expect an update within one hour.

Please contact SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.

Latest SiteSpect outages

SiteSpect Cloud Alert - Automated bypass in effect - 10 months ago
SiteSpect Cloud - reduced points of presence availability - about 1 year ago
Traffic rerouted from Amsterdam POP - about 1 year ago
Traffic rerouted from NYJ POP - over 1 year ago
Traffic rerouted from CHG POP - almost 2 years ago

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