Outage in Skedulo

Past Jobs incorrectly deallocated in optimization scheduling process

Resolved Minor
July 28, 2025 - Started 28 days ago - Lasted about 22 hours
Official incident page

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Outage Details

Issue Identified We identified an issue where some job allocations may have been deallocated if they were linked to past jobs scheduled between June 25 and June 28, 2025. The affected jobs are those in the past that serve as dependencies for currently scheduled work in their optimization scheduling process. Actions Taken The change that caused this behaviour has been rolled back. Our team is actively reviewing and correcting any impacted job data. Next Steps We will share further updates once all affected data has been fully resolved.
Components affected
Skedulo API Skedulo Web App
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 07/29/2025 08:13AM

This incident has been resolved.

MONITORING 27 days ago - at 07/28/2025 11:38PM

Our team is actively reviewing and correcting any impacted job data

IDENTIFIED 28 days ago - at 07/28/2025 10:13AM

Issue Identified
We identified an issue where some job allocations may have been deallocated if they were linked to past jobs scheduled between June 25 and June 28, 2025. The affected jobs are those in the past that serve as dependencies for currently scheduled work in their optimization scheduling process.

Actions Taken
The change that caused this behaviour has been rolled back.
Our team is actively reviewing and correcting any impacted job data.

Next Steps
We will share further updates once all affected data has been fully resolved.

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