Outage in SketchUp

SketchUp Entitlements

Resolved Minor
October 13, 2023 - Started about 1 year ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investigating an issue where users are being signed out requiring them to sign in to use SketchUp more frequently than expected.
Components affected
SketchUp Entitlements
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/16/2023 01:25PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/13/2023 09:31PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 10/13/2023 09:30PM

Likely issue that could have caused sign out problems was identified and we expect it to resolve the issue so we are monitoring it for another few hours.

INVESTIGATING about 1 year ago - at 10/13/2023 05:21PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/13/2023 05:20PM

We are currently investigating an issue where users are being signed out requiring them to sign in to use SketchUp more frequently than expected.

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