Outage in Skilljar

Degraded Performance - Learner Experience

Resolved Minor
July 30, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

Need to monitor Skilljar outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Skilljar, and never miss an outage again.
Start Free Trial

Outage Details

We're aware of the ongoing issue with loading the learner experience, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
Components affected
Skilljar Course Platform
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/31/2024 02:56AM

Degraded performance loading the learner experience has been resolved for the past hour, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.

MONITORING about 2 months ago - at 07/31/2024 01:43AM

We are observing that services are returning to normal operations, learner experience is no longer experiencing issues. We are continuing to monitor the situation with our upstream cloud service provider, AWS in US-east-1, while they work to resolve the issue on their end. They are anticipating 2-3 hours to fully resolve the issue. Regular updates on the monitoring progress will be provided on the status page.

MONITORING about 2 months ago - at 07/31/2024 12:58AM

We are continuing to monitor the situation with our upstream cloud service provider, AWS in US-east-1, while they work to resolve the issue on their end. Regular updates on the monitoring progress will be provided on the status page.

MONITORING about 2 months ago - at 07/30/2024 11:41PM

We are significantly impacted by service issues from our upstream cloud service provider, AWS in US-east-1. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

IDENTIFIED about 2 months ago - at 07/30/2024 10:54PM

We've successfully identified the issue impacting load times on the learner experience. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.

INVESTIGATING about 2 months ago - at 07/30/2024 10:12PM

We're aware of the ongoing issue with loading the learner experience, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

Vendor Downtime? Keep Your Team Informed with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime