Outage in Skilljar

Degraded Performance - Increased Login Errors on Some Domains

Resolved Minor
August 09, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're investigating a potential issue with increased errors on login for some customer domains, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
Components affected
Skilljar Course Platform
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/09/2024 03:13PM

The identified issue with increased errors when logging in on some domains has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.

MONITORING about 2 months ago - at 08/09/2024 02:56PM

A fix has been implemented for the identified issue impacting some customer domains experiencing increased errors on login, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

INVESTIGATING about 2 months ago - at 08/09/2024 02:07PM

We're investigating a potential issue with increased errors on login for some customer domains, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

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