Outage in Skilljar

Degraded Performance - Potential Service Disruption

Resolved Minor
December 10, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineering team is actively investigating a potential issue that may impact some customers. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
Components affected
Skilljar Course Platform

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/10/2024 05:00PM

The issue causing service disruption for some customers has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.

MONITORING 11 months ago - at 12/10/2024 04:07PM

The issue causing a service disruption for some customers has resolved, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

IDENTIFIED 11 months ago - at 12/10/2024 03:48PM

We've successfully identified the issue causing a service disruption for some customers. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.

INVESTIGATING 11 months ago - at 12/10/2024 03:37PM

Our engineering team is actively investigating a potential issue that may impact some customers. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

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