Outage in Skilljar

Degraded Performance - Course Platform Availiability

Resolved Major
August 06, 2025 - Started about 15 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We're aware of the ongoing issue causing increased errors on loading the course platform, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
Components affected
Skilljar Course Platform
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 08/06/2025 05:14PM

We have resolved the networking issue with our security provider, and all course platform sites are now available.

IDENTIFIED about 14 hours ago - at 08/06/2025 03:34PM

We have identified the issue with request networking through one of our security providers. We are working to address the issue now.
Thank you again for your patience as we work towards resolution.

INVESTIGATING about 14 hours ago - at 08/06/2025 03:14PM

We are continuing to investigate and have identified networking issues with incoming requests. We will update the status page as soon as we have completely identified the issue. Thank you for your patience and understanding as we address this matter.

INVESTIGATING about 15 hours ago - at 08/06/2025 02:20PM

We're aware of the ongoing issue causing increased errors on loading the course platform, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

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