Outage in Skio

Skio dashboard not loading

Resolved Major
March 08, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue which prevents the Skio dashboard from resolving, and results in a spinning loading wheel.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/08/2025 07:18PM

This issue is fully resolved and all created subscriptions are in Skio.

MONITORING about 2 months ago - at 03/08/2025 02:09PM

A fix has been implemented and the Skio merchant dashboard is back up and running. New subscription orders which went through checkout are processed correctly but will be delayed to show up in Skio.

INVESTIGATING about 2 months ago - at 03/08/2025 01:37PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/08/2025 01:34PM

We are currently investigating an issue which prevents the Skio dashboard from resolving, and results in a spinning loading wheel.

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