Outage in SKUtrak
Morrisons — Sales Data Processing Delay
Resolved Major
May 08, 2026 - Started 18 days ago
- Lasted about 3 hours
Incident Report
We are aware of an issue affecting Morrisons sales data processing. A change in the format of the incoming data file from Morrisons has caused a failure in our data pipeline.
The issue is isolated to Morrisons and does not impact any other retailers.
Our engineering team is actively working to remove the affected records and restore normal processing. We are also investigating the root cause of the upstream data feed.
We will provide a further update as the investigation develops.
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Latest Updates ( sorted recent to last )
IDENTIFIED
18 days ago - at 05/08/2026 10:27AM
We are aware of an issue affecting Morrisons sales data processing. A change in the format of the incoming data file from Morrisons has caused a failure in our data pipeline.
The issue is isolated to Morrisons and does not impact any other retailers.
Our engineering team is actively working to remove the affected records and restore normal processing. We are also investigating the root cause of the upstream data feed.
We will provide a further update as the investigation develops.
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