Outage in SkyKick
Phone Service Outage
Resolved Major
July 05, 2023 - Started over 2 years ago
- Lasted 17 minutes
Incident Report
A phone service outage is temporarily impacting inbound calls for the SkyKick Support team. Callers are unable to reach SkyKick Support during this time. Email systems are still in full service.
All SkyKick automation and services will continue to operate as normal. If you have an urgent issue with a migration that is scheduled to cutover in the next 24 hours or a Cloud Backup data restore issue, your email will be prioritized. Please include detailed information, including the customer and a brief synopsis of the issue.
All SkyKick automation and services will continue to operate as normal. If you have an urgent issue with a migration that is scheduled to cutover in the next 24 hours or a Cloud Backup data restore issue, your email will be prioritized. Please include detailed information, including the customer and a brief synopsis of the issue.
Components affected
SkyKick SupportNeed to monitor SkyKick outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
over 2 years ago - at 07/05/2023 12:32AM
A phone service outage is temporarily impacting inbound calls for the SkyKick Support team. Callers are unable to reach SkyKick Support during this time. Email systems are still in full service.
All SkyKick automation and services will continue to operate as normal. If you have an urgent issue with a migration that is scheduled to cutover in the next 24 hours or a Cloud Backup data restore issue, your email will be prioritized. Please include detailed information, including the customer and a brief synopsis of the issue.
Latest SkyKick outages
Cloud Automation Scheduled Reports - about 2 months ago
Branded Services - 2 months ago
Azure Outage - 3 months ago
Degraded Performance on ConnectWise Cloud Services Portal - 3 months ago
Outbound email communication impacted - 4 months ago
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