Outage in SkyKick
Cloud Migration and Cloud Backup Promo Selection Failure
Resolved Minor
August 26, 2024 - Started over 1 year ago
- Lasted about 3 hours
Incident Report
SkyKick Engineering is investigating issues on the Cloud Migrations payment step that in some cases is preventing completion of order placement. This incident will be updated as more information becomes available.
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Latest Updates ( sorted recent to last )
over 1 year ago - at 08/26/2024 10:18PM
SkyKick Engineering is investigating issues on the Cloud Migrations payment step that in some cases is preventing completion of order placement. This incident will be updated as more information becomes available.
over 1 year ago - at 08/27/2024 12:24AM
SkyKick Engineering has identified the cause of missing promos from the payment step during order placement of Cloud Migration and Cloud Backup orders. We are working on a solution and will update this incident when we have resolved. We appreciate your patience as we work towards a solution.
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