Outage in SkyKick

Billing and Insights Portal and Delayed Invoicing

Resolved Minor
April 01, 2025 - Started about 1 month ago - Lasted 6 days

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Outage Details

Engineering is investigating an issue with the Billing and Insights portal displaying incorrect values. Invoicing may be delayed as a result. We appreciate your patience as we investigate this issue.
Components affected
SkyKick Billing & Insights Portal
Latest Updates ( sorted recent to last )
about 1 month ago - at 04/01/2025 05:29PM

Engineering is investigating an issue with the Billing and Insights portal displaying incorrect values. Invoicing may be delayed as a result. We appreciate your patience as we investigate this issue.

about 1 month ago - at 04/01/2025 11:40PM

Engineering has identified causality and are actively working towards a resolution. This incident will be updated as more information becomes available.

29 days ago - at 04/03/2025 11:46PM

Engineering continues to work towards resolution. This incident is only impacting Cloud Backup invoicing. We are estimating that this will be resolved by 5PM PST, Sunday, April 6th. We will update as more information becomes available.

Latest SkyKick outages

Help Center Unavailable - 11 days ago
Invoice Download Failing - about 2 months ago
Log in Error to Partner Portal - about 2 months ago

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