Outage in SkyKick
Billing and Insights Portal and Delayed Invoicing
Resolved Minor
April 01, 2025 - Started 7 months ago
- Lasted 6 days
Incident Report
Engineering is investigating an issue with the Billing and Insights portal displaying incorrect values. Invoicing may be delayed as a result. We appreciate your patience as we investigate this issue.
Components affected
SkyKick Billing & Insights Portal
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Latest Updates ( sorted recent to last )
7 months ago - at 04/01/2025 05:29PM
Engineering is investigating an issue with the Billing and Insights portal displaying incorrect values. Invoicing may be delayed as a result. We appreciate your patience as we investigate this issue.
7 months ago - at 04/01/2025 11:40PM
Engineering has identified causality and are actively working towards a resolution. This incident will be updated as more information becomes available.
7 months ago - at 04/03/2025 11:46PM
Engineering continues to work towards resolution. This incident is only impacting Cloud Backup invoicing. We are estimating that this will be resolved by 5PM PST, Sunday, April 6th. We will update as more information becomes available.
Latest SkyKick outages
Outbound email communication impacted - 8 days ago
Navigation to Developer's Portal Down - about 1 month ago
Cloud Backup Snapshot Monitoring Dashboard Not Updating - about 1 month ago
Invoice Discrepancies - 2 months ago
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