Outage in Skytap

x86 Hosting Degradation in US-Texas-M-1

Resolved Major
April 08, 2023 - Started over 1 year ago - Lasted 29 minutes
Official incident page

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Outage Details

We are investigating reports regarding an issue related to x86 hosting services in our US-Texas-M-1 Region. We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.
Components affected
Skytap US-Texas-M-1 x86 Compute
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/08/2023 12:38AM

The issue related to x86 hosting services in our US-Texas-M-1 Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

IDENTIFIED over 1 year ago - at 04/08/2023 12:27AM

We have identified an issue related to x86 hosting services in our US-Texas-M-1 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.

INVESTIGATING over 1 year ago - at 04/08/2023 12:10AM

We are investigating reports regarding an issue related to x86 hosting services in our US-Texas-M-1 Region.

We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.

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