Outage in Skytap

SRA Client Issues in US-Central

Resolved Major
May 16, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating alerts related to a possible services issue, which may affect SRA client connections in multiple regions. We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/16/2024 10:36PM

The issue with SRA in multiple regions has now been resolved.

All customer visible symptoms should now be alleviated:
- SRA client

If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.

INVESTIGATING 7 months ago - at 05/16/2024 10:07PM

We are continuing to investigate this issue which affects SRA client connections to x86 VMs in multiple regions. This issue does not affect POWER LPARs.

INVESTIGATING 7 months ago - at 05/16/2024 09:54PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 05/16/2024 09:43PM

We are currently investigating alerts related to a possible services issue, which may affect SRA client connections in multiple regions.

We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

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