Network Issues in APAC2

The networking issue in our APAC2 Region has now been resolved.

The following symptoms should now be alleviated:
- Inability to reach some Environments, VMs, or Skytap resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)
- Issues with VM connectivity to outside internet in affected region
- Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)

This disruption may have resulted in some running Virtual Machines being disconnected from the network for a period of time. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support (support@skytap.com) for immediate assistance.

We have identified a networking issue in our APAC2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability to reach some Environments, VMs, or Skytap resources in the affected region (HTML5 client, public IP, published service, FTP/SFTP, etc.)
- Issues with VM connectivity to outside internet in affected region
- Connectivity issues between the affected region and other regions (copy to region, VPN, etc.)

We will provide an additional update within one hour.

We are currently investigating alerts related to a possible networking issue in our APAC2 Region.

We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.