Outage in Skytap

Hosting Degradation in CAN-Toronto

Resolved Major
January 24, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority. Symptoms for this issue may include: - Inability of some x86 virtual machines in this region to change to a running state We will provide an update as soon as there is a significant change in status.
Components affected
Skytap CAN-Toronto x86 Compute
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/25/2025 12:26AM

The issue related to hosting services in our CAN-Toronto x86 Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change to a running state

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

IDENTIFIED 3 months ago - at 01/24/2025 07:44PM

We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some x86 virtual machines in this region to change to a running state

We will provide an update as soon as there is a significant change in status.

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