Outage in Skytap
Hosting Degradation in CAN-Toronto
Resolved MajorIncident Report
We have identified an issue related to hosting services in our CAN-Toronto region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
We will provide an update within one hour.
Components affected
Skytap CAN-Toronto x86 ComputeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/27/2025 10:26PM
The issue related to hosting services in our CAN-Toronto Region has now been resolved.
At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
MONITORING
about 1 year ago - at 01/27/2025 09:48PM
We have made preliminary changes to alleviate an issue previously reported hosting services in our CAN-Toronto Region. Our Engineers continue to work on this issue with high priority.
At this time, all of the reported symptoms should now be alleviated:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
However, if you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.
IDENTIFIED
about 1 year ago - at 01/27/2025 04:48PM
We have identified an issue related to hosting services in our CAN-Toronto region. Our Engineers continue to work on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
IDENTIFIED
about 1 year ago - at 01/27/2025 03:50PM
We have identified an issue related to hosting services in our CAN-Toronto region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
We will provide an update within one hour.
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