Outage in Skytap

Hosting Degradation in CAN-Toronto

Resolved Major
March 13, 2025 - Started about 24 hours ago - Lasted about 2 hours
Official incident page

Need to monitor Skytap outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Skytap, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority. Symptoms for this issue may include: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted We will provide an update within one hour.
Components affected
Skytap CAN-Toronto x86 Compute
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 03/13/2025 10:01PM

The issue related to hosting services in our CAN-Toronto Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

IDENTIFIED about 23 hours ago - at 03/13/2025 09:14PM

We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are continuing active work on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.

IDENTIFIED about 24 hours ago - at 03/13/2025 08:06PM

We have identified an issue related to hosting services in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.

Latest Skytap outages

Network Issues in US-East-2 - 15 days ago
Skytap Portal (cloud.skytap.com) issues - 16 days ago
Hosting Degradation in US-Texas-M-1 - 23 days ago
Storage Degradation in DE-Frankfurt-I-1 - 24 days ago
Hosting Degradation in US-Texas-M-1 - 26 days ago

Be the first to know when Skytap and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3849 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook